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Discussion topic: My modem keeps knocking off
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This message was authored by: Johnsub40
Message posted on 19 Apr 2026 09:00 AM
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My modem keeps knocking off
Lately my new wifi hub keeps knocking off and restarting for no reason whatsoever. I pay alot for this service and would like this fixed please.
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This message was authored by: arcadeavenger
Posted by a Sky employee
Message posted on 20 Apr 2026 09:58 AM
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Re: My modem keeps knocking off
Hi @Johnsub40 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca
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