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Discussion topic: Router not delivered

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Avatar for Krokop
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This message was authored by: Krokop

Message posted on ‎26 Apr 2024 08:17 AM

Router not delivered

My contract is active from today, but i still haven't received the rooter. On the tracking number provided keeps saying that they are awaiting for the parcel to arrive with them before updating the status. It shows as dispatched on Monday 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎26 Apr 2024 08:23 AM

Re: Router not delivered

Posted by a Superuser, not a Sky employee. Find out more

@Krokop thst is the way Royal Mail tracking works it only updates after the postman delivers packet. If you have not received the hub in todays post give Sky a call to get a second hub sent out by DPD

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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