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Discussion topic: Router not delivered

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Krokop
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This message was authored by Krokop This message was authored by: Krokop

Router not delivered

‎26 Apr 2024 08:17 AM

My contract is active from today, but i still haven't received the rooter. On the tracking number provided keeps saying that they are awaiting for the parcel to arrive with them before updating the status. It shows as dispatched on Monday 

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Router not delivered

‎26 Apr 2024 08:23 AM

Posted by a Superuser, not a Sky employee. Find out more

@Krokop thst is the way Royal Mail tracking works it only updates after the postman delivers packet. If you have not received the hub in todays post give Sky a call to get a second hub sent out by DPD

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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