Router not connecting to internet

[Sineadeerrrrrg]

Engineer came today and got a text from sky saying problem outside my house bad been fixed but my router is still not connecting to Internet. Router has no light for Internet and amber light for voice.

[Chrisee]

@Sineadeerrrrrg you need to report the continuing fault to Sky so to help you do that I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Sineadeerrrrrg.

[Mr+Flibbles+86]

We are still looking to help you @Sineadeerrrrrg . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks