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Discussion topic: Openreach possible scam email

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This message was authored by rockape338 This message was authored by: rockape338

Openreach possible scam email

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 Hi

anyone had one of these? I'm due to have fibre broadband activated by open reach soon so first thoughts it could have been real as it also says it will be forwarded to my wife's email once completed and it states her correct address. Just seems a bit clunky to come fro openreach rather than Sky

 

thanks in advance

 

Dave. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Openreach possible scam email

Posted by a Superuser, not a Sky employee. Find out more

@rockape338 

 

It could be legit 

 

I think PTW would be Permission To Work, and OGEA is Openreach Generic Ethernet Access: both might well be relevant in this context.

 

Putting the address into the BT Wholesale Availability Checker may give a clue as to whether such paperwork is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.

 

Remove any personal information (such as the address itself) if you post an image.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
rockape338
Topic Author
This message was authored by rockape338 This message was authored by: rockape338

Re: Openreach possible scam email

 

@TimmyBGood 

Thanks for the assist. Had a look, think it means it's already good to go 

IMG_1736.png

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Openreach possible scam email

Posted by a Superuser, not a Sky employee. Find out more

@rockape338 

 

What do the first couple of lines of text below the table of speeds say?

 

KCI2 assure is a two stage installation and follows from a survey return that highlights potential issues.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
rockape338
Topic Author
This message was authored by rockape338 This message was authored by: rockape338

Re: Openreach possible scam email

IMG_1737.png

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Openreach possible scam email

Posted by a Superuser, not a Sky employee. Find out more

@rockape338 

 

'pre built to curtilage soft' means there's Openreach duct as far as the edge of the building plot, but they'd need to dig beyond there (through soil rather than asphalt or paving)

 

If the email is legitimate then I'd think it's requesting permission for that to take place.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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