07 Jun 2023 08:43 AM
New install complete however our builder located the Openreach hub in an upstairs cupboard, subsequently so is the router.
is this ok or is it better to be relocated?
07 Jun 2023 11:38 AM
Posted by a Superuser, not a Sky employee. Find out more
Personally I prefer to have devices on ethernet where possible, but then I wrangle networks for a living.
Might be useful to note that it's apparently possible to have Powerline network adapters between an ONT and a Hub (which bugs me because this really shouldn't work ; ) but on the higher Ultrafast speeds that could definitely create a bottleneck.
07 Jun 2023 08:54 AM - last edited: 07 Jun 2023 08:56 AM
Posted by a Superuser, not a Sky employee. Find out moreIt's not ideal, but seems to be a trend with builders. The main issue is do you need to plug in a corded phone, or are you happy using DECT wireless handsets, and do you want to get ethernet cable to any devices?
07 Jun 2023 09:03 AM
We wouldnt need a landline just to ensure that we have sufficient wifi for working from home / sky stream etc .
the cupboard is upstairs both the sky stream and my working is done downstairs.
07 Jun 2023 09:28 AM
Posted by a Superuser, not a Sky employee. Find out moreTypically the aerial arrangement in a router means they provide less WiFi beneath them, and the construction materials involved in the building fabric will also have an effect. I guess you could try it and see.
07 Jun 2023 09:55 AM
Would you recommend installing an ethernet connection for example in the living room to locate the router proving a less obsructed line of sight (and all wifi recipients being above)?
07 Jun 2023 11:34 AM
You have to simply try it to see how it goes. I may be fine or not. Normally you would prefer the router downstairs if that's your main place of work.
07 Jun 2023 11:38 AM
Posted by a Superuser, not a Sky employee. Find out more
Personally I prefer to have devices on ethernet where possible, but then I wrangle networks for a living.
Might be useful to note that it's apparently possible to have Powerline network adapters between an ONT and a Hub (which bugs me because this really shouldn't work ; ) but on the higher Ultrafast speeds that could definitely create a bottleneck.
08 Jun 2023 03:32 PM
Update: i have located an ethernet socket next to hub. Could i connect hub to ethernet socket and then connect my router via another ethernet socket in a different room?
08 Jun 2023 03:39 PM - last edited: 08 Jun 2023 03:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ramone70 wrote:
Could i connect hub to ethernet socket and then connect my router via another ethernet socket in a different room?
Yes, that should be the same as a single long ethernet lead as long as it's a contiguous cable path: it can't go through a switch though.
08 Jun 2023 04:03 PM
Based on my current findings ie the sockets are currently wired as phone but i have ether net sockets on order as the wiring is there, i doubt they have gone to the lengths of putting anything in between.
fingers crossed at least.
thanks for confirming @TimmyBGood
08 Jun 2023 04:05 PM - last edited: 08 Jun 2023 04:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ramone70 wrote:
ie the sockets are currently wired as phone but i have ether net sockets on order as the wiring is there
Unfortunately that's not going to work unless they happened to use actual ethernet cable as a substitute for phone cable: ethernet data transit requires four wire strands for 100Mbs and eight strands for anything faster, while most 'phone' cable used in extension wiring is twin strand.
10 Jun 2023 12:11 PM
Hi @TimmyBGood ,
update is bought two cat 6 ethernet sockets and wired up. Connected from hub to socket and other socket to router, no internet.
assuming wiring ok thinking wrong connection at hub.
there is third data cable which is connected via two couples one marke cable. Could this be the correct cable for the downstairs socket as it is not connected at the end?
not sure how to post a pic.
10 Jun 2023 12:12 PM
10 Jun 2023 02:17 PM - last edited: 10 Jun 2023 02:18 PM
Cable at the top appears to be Virgin coaxial, but I expect you knew that.
Cable at the bottom does look like cat 5 or 5e. (Cat 6 has a central plastic spacer, that I can’t see). I will say that it’s some of the poorest wiring I’ve seen is 15 years in the trade. (My apologies if you did it). Three things I’d suggest:
1) Check the wiring is correct at both ends. It should correspond to a standard known as 568B. If you Google 568B it will give you the colour coding/pin out etc.
2) Check that all the IDCs are fully punched down.
3) I seem to recall that cat 6 is slightly thicker wire than 5/5e. There’s not a lot in it, but if you have used cat 6 sockets with cat 5 cable it is possible that the IDCs are not making a good enough contact.
I’m assuming you’ve already made sure both ends are connected to the same cable?
10 Jun 2023 02:50 PM
Hi @StuXxxxx
im going on the basis the cabling is cat 6 as there was plastic centre core with string.
the ethernet socket is mine im afraid, however the other end is downstairs and this is the upstairs cupboard.
other than shorting two wires together im not sure how i could test continuity from downstairs.
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