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Discussion topic: Router SR203 needs resetting all the time

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This message was authored by Dan331 This message was authored by: Dan331

Router SR203 needs resetting all the time

My internet recently has just started playing up....the line test from the sky app is showing all is good, but I recently the signal is been lost. Once the router is reset by turning off the on again this will resolve the issue temporarily. We've had this set up for 6months now and I've never had any issues untill now. Any ideas? I wanted to complain to sky and it brought me here, soo I'll try this 1st! Thanks!
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Router SR203 needs resetting all the time

Posted by a Superuser, not a Sky employee. Find out more

@Dan331  Are you running the broadband test while the issue is going on or only when your broadband is working correctly?

 

Do you have any devices that are connected by ethernet that you are able to grab router stats while this issue is happening and what lights change when the issue is going on or do they just stay all green?

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Dan331
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This message was authored by Dan331 This message was authored by: Dan331

Re: Router SR203 needs resetting all the time

I've done a test on my phone and it's showing everything is fine. 

 

I don't have anything connected via ethernet and as far as I'm aware all the lights are green

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