Ring doorbell

[CLS]

My ring doorbell constantly looses connection since I've had the new broadband fitted, I keep

reconnecting it and it says weak signal??? 

[jamesn123]

@CLS 

Which broadband did you change from? Its likely that your new hub doesnt push the signal as far for your doorbell is now on the edge of the range. You may need a booster or to move your hub closer.

[CLS]

Hi 

I moved from sky super fast to sky ultafast so basically upgraded as I thought the apples would be better. 

[CLS]

Meant to say speed not apples! 

[Chrisee]

@CLS while speed to the hub can be greater when you get full fibre thst does not mean Wi`Fi speeds improve as they are affected by the layout and type of construction of your home. Doorbells are often an issue as they are often fixed on the outside of a double thickness outside wall. One issue with getting full fibre is often the hub is moved which can cause previous msrginal connections to fail. If that applies you coukd try buying a longer ethernet cable to connectvthe hub to the ONT so the hub is out in the open on a surface above obstructions like radiators.

Otherwuse you may need a wifi extender.