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Discussion topic: Reschedule

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This message was authored by: JackDeacon

Message posted on ‎10 Sep 2025 12:01 PM

Reschedule

Hi, 

 

I have booked my engineer for 3rd October however I desperately need it in ASAP. Due to work commitments I need to work from home. Is there any possibility of getting someone out sooner? 

thanks 

Jack 

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This message was authored by: GD1

Message posted on ‎10 Sep 2025 12:04 PM

Re: Reschedule

Posted by a Superuser, not a Sky employee. Find out more

@JackDeacon  You will have been given the earliest available date, if you need to reschedule check your order tracking page https://www.sky.com/ordertracking

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎10 Sep 2025 12:19 PM

Re: Reschedule

Posted by a Superuser, not a Sky employee. Find out more

@JackDeacon 

As Sky Broadband / Talk is a domestic set up, it's fine for customers to use it whilst wfh but you don't get any extra or quicker service. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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