Discussion topic: Request for Internet Service Transfer and Account Closure

This message was authored by: Nikisky1 · ‎30 Apr 2024

Hello, I'm writing because I'm moving to a new flat and I need to arrange for internet service at the new address. Additionally, I would like to close my current account and stop payments for the internet service at my current residence. Can you help me with transferring the service and closing the account?

This message was authored by: TimmyBGood · ‎30 Apr 2024

@Nikisky1

https://www.sky.com/moving-home

Note that moving doesn't involve cancelling: that would just confuse things.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Nikisky1 · ‎01 May 2024

I used the link provided to check if I could transfer the services to the new place online, but it wasn't helpful. Eventually, the system message prompted me to call them

Discussion topic: Request for Internet Service Transfer and Account Closure

Request for Internet Service Transfer and Account Closure

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