Request for Internet Service Transfer and Account Closure

[Nikisky1]

Hello, I'm writing because I'm moving to a new flat and I need to arrange for internet service at the new address. Additionally, I would like to close my current account and stop payments for the internet service at my current residence. Can you help me with transferring the service and closing the account?

[TimmyBGood]

@Nikisky1 

https://www.sky.com/moving-home 

Note that moving doesn't involve cancelling: that would just confuse things.

[Nikisky1]

I used the link provided to check if I could transfer the services to the new place online, but it wasn't helpful. Eventually, the system message prompted me to call them