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Discussion topic: Refund

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Avatar for Ferryman69
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This message was authored by: Ferryman69

Message posted on ‎17 Dec 2025 10:22 AM

Refund

My Broadband was slow for the first three months of my contract..how do I get a refund. 

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎17 Dec 2025 10:23 AM

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@Ferryman69 

 

https://www.sky.com/help/articles/sky-broadband-speed-guarantee 

 

Note that the claim can only be for one month.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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