Discussion topic: Poor internet speeds and quality
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Message posted on 09 Nov 2025 01:48 PM
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Poor internet speeds and quality
WiFi speeds are slow. Working from home is becoming an issue. Also daily using WiFi for personal use is very frustrating. WiFi speeds are showing than 5 when running speed test
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All Replies
Message posted on 09 Nov 2025 02:25 PM
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Re: Poor internet speeds and quality
@Benny1612 WiFi can be approved. You could call Sky re using their boosters or extenders.
Alternatively, you could purchase your own mesh/ network. My partner and I work from home and network connections are very important.
Sky is a residential provider whose equipment is OK for the vast majority of their customers. Others may need to invest in their own.
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £34 pm (till April 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + + RT-AC58U V3 for WiFi (AP mode)
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Message posted on 26 Nov 2025 01:25 PM
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Terrible WiFi connection
The sellers of WiFi really poor. Impacting my ability to work from home. Calls keep dripping or freezing. Speed tests are showing my speeds are less than 8 mbps which is way below what I'm paying for.
Message posted on 26 Nov 2025 01:46 PM
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Re: Terrible WiFi connection
@Benny1612 Call sky if the service checker is showing you have a problem, 150 from your lanline is best!
Message posted on 17 Dec 2025 09:47 AM
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WiFi connection
WiFi speeds terrible and affecting my ability to work
Message posted on 17 Dec 2025 10:14 AM - last edited: 17 Dec 2025 10:16 AM
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Re: WiFi connection
What did Sky say/do when you contacted them after the advice previously provided?
Remember that Sky broadband being discussed here is a domestic service and whilst it's fine for those customers wfh to use it they won't receive additional or quicker support.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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