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Discussion topic: Really puzzling broadband issue

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iancam1
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This message was authored by iancam1 This message was authored by: iancam1

Really puzzling broadband issue

‎02 Sep 2024 09:30 PM

Hope someone can help - I have super fast broadband or whatever it's called (500Mb) - I get around 250-350 next to router. I have a cat6 cable running from router to outside office into a sky booster and the signal in there is 45Mb max 

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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Really puzzling broadband issue

‎02 Sep 2024 09:39 PM

Posted by a Superuser, not a Sky employee. Find out more

@iancam1 

 

500Mbs is Ultrafast 2 over FTTP.  First thing to do is check over ethernet directly from the Hub, using known Cat5e or better ethernet cable and a device with an ethernet gigabit chipset.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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