Really poor Sky Wifi

[BeetleSimon]

Hi, be grateful for help, cos all I get from Sky is them passing me off.

My broadband / wifi is terribly slow, to the point where things aren't working. Have rebooted twice, run the online Sky tests which all come back as everything being 'good' which it isn't.

Is there a number whwre you can actually speak to real Sky person?

Thx in anticipation

[Tom-W19]

Hi @BeetleSimon 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @BeetleSimon . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks