Discussion topic: Poor Sky Wifi signal
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‎06 Feb 2024 06:55 PM
I am a new Sky customer and i have master socket from Openreach placed inside EB room in entrance of the house and the house is of around 1000 Sq ft over all. Internet speed is good near the Modem and having stable WIFI connectivity. But in living area aound 15 ft Long from modem, the wifi connection is instable and gets disconnects frequently. Since Master socket is placed inside EB room, i have to keep the room closed for safety purpose. Not sure how to fix this issue. I never had these issues with BT which i was using for almost 3 years.
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‎07 Feb 2024 08:30 AM
Posted by a Sky employeeHi @Gunasekaran
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom