Powercut

[Powercut-GU21]

Since two power cuts in GU21 postcode area can't restart sky broadband router showing red light ?

[JimM1]

@Powercut-GU21 Run the service checker to see if any known area faults, may take a little time for those to show in the app if just a recent outage.

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker