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Discussion topic: Port opening not working

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This message was authored by Scimitargtv This message was authored by: Scimitargtv

Port opening not working

Followed the process to open 2 specific ports my residential alarm needs but Ping.eu still says they're closed, sky stream router rebooted, deleted port forwarding rules, rebooted again, readded the ports rules still no change ???


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This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Port opening not working

Posted by a Superuser, not a Sky employee. Find out more

@Scimitargtv 

Ports will show as closed on a port checker unless there is an active service accepting connections at the end of the port. This will likely not be the case with an alarm system, so although you've opened the ports they may not show as 'open'.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Port opening not working

Posted by a Superuser, not a Sky employee. Find out more

@Scimitargtv 

Ports will show as closed on a port checker unless there is an active service accepting connections at the end of the port. This will likely not be the case with an alarm system, so although you've opened the ports they may not show as 'open'.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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