@Glenpen29 wrote:
There's been an outage in my area NE12 since the early hours of 12th September. Is it normal for it to take this long to resolve. Phone messages to Sky say they are aware of it and it will be resolved "soon".
No other reports of this outage on social media so I'm wondering if I'm the only one
It would really depend on how complex the outage is and whether ot not Openreach(the network owner) would need to obtain permissions to dig up roads/paths to locate the issue.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
