Poor wifi doing a test online and wifi keep stops connection

[Shade2]

I have been having issues with the new broadband

All through yesterday my son complained of poor wifi

Today was completing a test and wifi logged me off

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147