Discussion topic: Poor speed to hub
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Message posted on 23 Jul 2024 08:34 PM
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Poor speed to hub
Our guaranteed download speed is saying it's meant to be 40.5mb/s but over the last 30 days it's showing as the highest being 24.4mb/s. Is there anything I can do to improve this?
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Message posted on 24 Jul 2024 06:48 AM
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Re: Poor speed to hub
@Voldetort you can check what speeds Sky think you are getting by running the connection test in the My Sky app which will show the test results going back a few weeks. If thecapp thinks there is a ptroblem it can book an engineer.
If you would like independent opinion post your black Sky hub's connection ststs see Find your Sky Broadband router statistics
Unfortunatelybtge new white hub cannot produce thecsame report
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 24 Jul 2024 07:10 AM
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Re: Poor speed to hub
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