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Discussion topic: Poor speed to hub

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This message was authored by Voldetort This message was authored by: Voldetort

Poor speed to hub

Our guaranteed download speed is saying it's meant to be 40.5mb/s but over the last 30 days it's showing as the highest being 24.4mb/s. Is there anything I can do to improve this? 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Poor speed to hub

Posted by a Superuser, not a Sky employee. Find out more

@Voldetort you can check what speeds Sky think you are getting by running the connection test in the My Sky app which will show the test results going back a few weeks. If thecapp thinks there is a ptroblem it can book an engineer.

 

If you would like independent opinion post your black Sky hub's connection ststs see Find your Sky Broadband router statistics

 

Unfortunatelybtge new white hub cannot produce thecsame report

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Voldetort
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This message was authored by Voldetort This message was authored by: Voldetort

Re: Poor speed to hub

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