Discussion topic: Poor signal in the bedroom
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Message posted on 25 Sep 2025 12:53 PM
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Poor signal in the bedroom
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Message posted on 25 Sep 2025 02:38 PM
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Re: Poor signal in the bedroom
Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.
Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 25 Sep 2025 04:12 PM
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Re: Poor signal in the bedroom
@molly1260 You do not say, but has it always been like this, or are you just after having a new sky install?
Message posted on 26 Sep 2025 08:48 AM
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Re: Poor signal in the bedroom
Hi No it's not a new install it has been in for 2 yrs but now upgraded to the fastest they can deliver to my adddress. 600+ MBPS it has only started happenning over the past 4 days
Message posted on 26 Sep 2025 09:04 AM
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Re: Poor signal in the bedroom
@molly1260 The upgrade to speed is that all that has been done, you had Full Fibre before so there was NO need for the hub to change to a new position. Going faster should not affect the wireless wi-fi signal about your property, moving the hub will!
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