@Mcbide the forum can probably help but we need more information. If you have a black hub the connnection stats will help see Find your Sky Broadband router statistics
The online conection test in the My Sky app will tell you the connection speed history for the last few weeks if you click through to run the full test. It can even offer to book an engineer if it finds a fault. If that is OK then the issue is likely in your home and most likely flaky WiFi. Given WiFi is affected by both the lsyout and type of construction of your home therecis no one size fits all solution.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
