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Discussion topic: Poor connection when i am on Microsoft Teams

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This message was authored by Leigh-Hyde This message was authored by: Leigh-Hyde

Poor connection when i am on Microsoft Teams

Teams keeps pausing with poor connection when i am working from home.

 

I need a engineer to sort this.

 

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This message was authored by GD1 This message was authored by: GD1

Re: Poor connection when i am on Microsoft Teams

Posted by a Superuser, not a Sky employee. Find out more

@Leigh-Hyde  This is a customer helps customer community, an engineer won't be sent on the back of a forum post.

 

How are you connecting your device, wifi or ethernet? If over wifi try these steps https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...

 

In addition please can you post your router stats so the forum can advise on any line issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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