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Discussion topic: Checking my WiFi says it’s ok but it’s rubbish

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This message was authored by Nigelj108 This message was authored by: Nigelj108

Checking my WiFi says it’s ok but it’s rubbish

Im supposed to have fibre but have had faster dial up internet!

my security cameras are losing connection and lagging when checking back, gaming is also lagging, streaming films and it's buffering and the WiFi checker on the app says it's ok, clearly it's not! I've restarted modem and WiFi booster which has made no difference. I'm getting vet frustrated with these issues.

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This message was authored by GD1 This message was authored by: GD1

Re: Checking my WiFi says it’s ok but it’s rubbish

Posted by a Superuser, not a Sky employee. Find out more

@Nigelj108   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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