Poor connection constant lagging!!

[NatalieHughes]

I have the sky supernatural fibre. Have tested the speed states 151 mbs on average and supposedly this is really good for a bigger and busier household. I live in a 3 bed semi (clearly by no means a mansion) and the connection across the footprint of the house is shocking. Having to tell the kids to come off devices just to be able to watch sky glass. Pay top whack for sky channels, broadband etc and I'm constantly facing connection problems that I just give up and don't have the time to wait in queues for someone in a call centre to answer and not get anywhere. It is a joke and needs sorting!!

[NatalieHughes]

Not supernatural (spell checker) super fast

[MartinD2]

Im having the same issues and we have full fibre 500! Speed to the hub is good but shocking on all devices. sky stream buffering, devices getting disconnected constantly and so many dead spots around the home.