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Discussion topic: Poor WiFi dropping and poor coverage

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This message was authored by Skw1050 This message was authored by: Skw1050

Poor WiFi dropping and poor coverage

WiFi keeps dropping out and sometimes won't connect. Tv streaming from the hub often lags between voice and picture. Unable to get WiFi in lots of places around the house, even with an extender

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This message was authored by Addie15 This message was authored by: Addie15

Re: Poor WiFi dropping and poor coverage

Posted by a Sky employee

Hi there, @Skw1050. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: Poor WiFi dropping and poor coverage

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by Addie15 This message was authored by: Addie15

Re: Poor WiFi dropping and poor coverage

Posted by a Sky employee

Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.


 

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