WiFi connection issue

[smy91]

Had sky broadband installed about 4 months ago, everything was great but in the last 2 weeks it won't connect to the tv in my room, I've tried 'turning it off and on again' but it just won't connect. Living room tv is fine and my phone connects no problem. 
Is this a WiFi issue or is my tv a goner? 

[Addie15]

Hi there, @smy91. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.