Change router channel using iPhone

[Phoenix5]

Can someone please tell me how I change my Sky router WiFi channel to 2.4 using an iPhone as I don't own a laptop 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[jamesn123]

@Phoenix5 

Which hub do you have?

[Phoenix5]

Hi there. I'm using a Sky broadband hub. I can now get into the admin page but have no idea what I'm meant to be changing to get the hub to be 2.4ghz

[jamesn123]

@Phoenix5 

Under Wireless settings you need to uncheck the synchronise button and then uncheck enable ap on the 5ghz tab. 

[Tom-W19]

Hi @Phoenix5 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.