14 Mar 2025 04:42 PM
Broadband is really poor on the top floor of my house (3 storeys) TV pixelation at times and wifi on phone v poor.
any ideas?
15 Mar 2025 09:46 AM
Posted by a Sky employeeHi there @TC72 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
16 Mar 2025 11:32 AM
Where? I see no escalation option
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