Meant to have gigafast but speed 32mpbs

[Shedboy83]

Upgraded to gigafast but WiFi awful. Showing as 36mpbs

[TimmyBGood]

@Shedboy83 

The product name refers to speed over optical and ethernet cable as far as the Hub, not wirelessly beyond it.  All WiFi is zero Mbs on the other side of a few walls.

[IJ1]

I upgraded a few days ago ...... engineer said it would make a vast difference compared to what I was getting. Supposed to be getting 150 but it doesn't seem to go above 35 to 40 ...... really disappointed. Now non of my programs will load ..... so tired of having a crappy service ..... nothing seems to improve no matter how much I'm paying it would seem !!!

[Chrisee]

@IJ1 as posted above measuring spedds over wifi often ends up measuring the wifi speed from your hub to the device not the speed to the hub which has increased. Common issue people think upgrading to full fibre always increases speeds to devices which isnt true unless the wifi signal also supports the extra bandwidth.

[Tiggy46]

@Chrisee A bit off topic, but, as a super user, perhaps you could advise?

@Shedboy83 mentioned he was consistently getting 35-40, and programs wouldn't load. Are programs that speed-hungry nowadays that they require such relatively high speeds even to run?

[Chrisee]

@Tiggy46 that is an interesting questionas most apps should run perfectly well with a steady 35Mb/s conection. Few examples MS teams needs around 5Mb/s for a video call. Netflix recommend at lesst 15Mb/s for streaming UHD prigramming although 30Mb/s is better. online gaming requires relatively little bandwidth under 10Mb/s to play but if course updates do require as much data as possible .

People get fixated on speed whereas few apps can use more than 100Mb/s in practice. What is actually more important for streaming/game play is a constant delivery of data - low jitter - which if the WiFi sifgnal is poor is likely due to interference. This results in increased latency or lag. With streaming you get buffering etc.