PlayStation bad connection

[Kristian2296]

Hi I've connected the devices to the new sky broadband and it's saying good but my PlayStation is saying bad connection 

[jamesn123]

@Kristian2296

Is the Playstation the only device having issues? 

[Gemmaswan]

I'm having the same issue. 

[Han14]

Hi, I am having the same issue. Everything else connected to the WiFi is fine it's just the PlayStation's poor connection. It's in the next room to where the router is. Would you recommend a booster? We previously were with EE we only moved to sky last month and we never had any issues with them for the PlayStation. 

[Gemmaswan]

Hey! So I booked an engineer to come

out and I was told to disabled my shield in the MySky app. I was limiting my broadband with this. I also asked sky to send me a booster and this has helped