Phone land line not working

[JKeable]

My land lane hasn't been working for around 2 weeks, I can't make or receive any calls.  I've have gone through all the steps on the help page and it still doesn't work.  Could someone please help me fix this asap as I regularly receive calls from hospitals/doctor regarding my ill husband and he has missed appointments due to them not being able to contact me.  Please get back to me as a matter or urgency. Thank you. 

[Greenfingers001]

Hi there @JKeable , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147