PPPOE codes for connection to third party router

[pt861]

Hi @mae-3 - I seem to be having a similar issue but not getting the same positive outcome using this approach. Can you help, please?

I'm trying to conenct an Orbi Router and Satellite system. This used to work ok when BT were the ISP, but having switched to Sky this week, I've lost the setup.

BT's system used to want a PPoE approach. Sky isn't accepting the 'anything@skydsl' credentials that have been suggested on this thread. 

If I try to enter a static IP, it asks for a subnet mask, gateway and DNS numbers. Nothing I enter seems to work.

I'm in the UK should that help with settings.

Thanks in advance.

[mae-3]

@pt861 

In the UK Sky uses DHCP Option 61 or/and DHCPv6 Prefix Delegation (PD) to authenticate with Sky's broadband exchange. Only in Ireland does Sky use PPPoE. The credentials are 'anything@skydsl|anything' without the single quotes in the DHCP Option 61 field.

[MCORN]

Please stop giving incorrect advice..

I'm in the uk using Sky full fiber 'ONT' and use PPPoE.

Im sure most users will be fine using DHCP Option 61 but that doesn't work for everyone. 

[Chrisee]

@MCORN I am not sure quite how your connection works but see this post from a senior Sky engineering manager which confirms the information @mae-3 is giving. 

[MCORN]

I guess he must have been mistaken. My connection has been faultless for nearly 18 months. 
I don't wonder why I'm just happy it works...

[mae-3]

@MCORN 

You must have a crossed line or something because Sky doesn't use PPPoE in the UK to authenticate with its domestic customer broadband exchanges.

[cookiemonsteruk]

@mae-3 

---

@mae-3 wrote:

@MCORN 

You must have a crossed line or something because Sky doesn't use PPPoE in the UK to authenticate with its broadband exchanges.

---

Apparently they use pppoe only on their business broadband 👍

[Warobbo]

Any idea on how to connect UniFi udm pro - I have tried the various recs in the thread but no joy. Tia 

[Owen19]

hello what's my PPPoe codes?

[Owen19]

Hi,

I'm trying to setup a TP-Link AC1900 Archer C80.

I'm based in Ireland.

Internet connection type: PPPoE

Username: anything@skydsl

Password: anything

Internet does not work I've contacted sky and 

[cookiemonsteruk]

@Owen19 

The username and password are correct

You will need to find the vlan id (vid) setting for internet wan and  enter 10

[Owen19]

Hi,

I can select

Secondary connection: Custom

Is that correct?

3 different VLAN ID'S

Internet VLAN

VoIP VLAN

IPTV VLAN

They each have priority attached.

I'm unsure what information to put in them.

[Owen19]

Sorry secondary connection is none.

It's special ISP settings (IPTV/VLAN)

ISP Profile: Custom

[cookiemonsteruk]

@Owen19 

Could you post a screen grab of that page 

As far as i know Internet VLAN id needs to be enabled and  the value of 10 entered 

[Owen19]