Rubbish signal

[Mazarib]

Recently changed to sky from BT, mistake. Very poor signal and no signal in the upstairs bedroom, despite being assured that the new broadband router is super fantastic. How can I speak to someone at sky for help, I'm going round in circles online and becoming increasingly frustrated.

[Greenfingers001]

Hi there @Mazarib , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147