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Discussion topic: Outage issue
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This message was authored by: A67
Message posted on
06 Feb 2024
07:05 PM
- last edited:
07 Feb 2024
09:28 AM
by
Daniel-F
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Outage issue
- I was told by sky that even though I've already waited 2 months for openreach to sort out the outage problem. If I don't carry on waiting and I try and go with another company I will loose the auto compensation that I've accrued for the last 2 months, they don't give 2 hoots at the fact that I've had to buy extra internet bundles elsewhere for the last 2 months, even worse I still don't know when this outage is going to get fixed.
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This message was authored by: Daniel-F
Posted by a Sky employee
Message posted on 07 Feb 2024 09:31 AM
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Re: Outage issue
Hi @A67
I'm really sorry to hear this has happened, that's not been the best journey you have experienced.
We have our customer priority team who are aware of this and will aim to give you a call back as soon as they can do to discuss this further.
Thanks,
Daniel
Community Moderator
Community Moderator
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