Our problem is an Openreach problem

[Wiston]

Sky Broadband have made an appointment for a Sky Engineer but the problem, as before, is an Openreach problem after Openreach replaced cable(s) in our area - how can I phone Sky ?

[Chrisee]

@Wiston if you have a phone connected to yout brosdband dial 150 for a free call. Otherwise call any Sky customer services number starting 03 as thry all,connect to the same IVR system the forum prevents posting of numbers

. Some Sky engineers are authorised by Openreach to work on their lines up to the local distribution point so depending on the issue you might be getting the correct visit.

[Wiston]

Thanks for your reply however if .y Broadband is the problem how may I call Sky from a Broadband phone ?

[caesarome]

@Wiston 

If you don't have a landline phone connected to your broadband hub then as @Chrisee said:

 wrote:

Otherwise call any Sky customer services number starting 03 as thry all,connect to the same IVR system the forum prevents posting of numbers

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