Discussion topic: Our area has switched to fibre. Automatic upgrade?

This message was authored by: Joysilvercat · ‎11 Oct 2022

Our area has upgraded to fibre. We're half way through our Superfast Subscription but it's slow. Will Sky automatically upgrade us to Suoetfast Fibre?

This message was authored by: TimmyBGood · ‎11 Oct 2022

@Joysilvercat

No: you have to request any change of product unless the one you are currently on is closing down (which isn't going to happen any time soon).

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: TimmyBGood · ‎11 Oct 2022

@Joysilvercat

No: you have to request any change of product unless the one you are currently on is closing down (which isn't going to happen any time soon).

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Our area has switched to fibre. Automatic upgrade?

Our area has switched to fibre. Automatic upgrade?

Re: Our area has switched to fibre. Automatic upgrade?

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Re: Our area has switched to fibre. Automatic upgrade?

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