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Discussion topic: Operreach confusion

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This message was authored by: Ian2240

Operreach confusion

Today operreach came to fit a gray box to the outside of the bungalow, but also ran a new wire from the telegraph pole to the box. Leaving the old copper in place.. so now two wires to bungalow old copper and new one.

I assume the new wire is the fibre. So why could not a hole though the wall to interior Openreach box on the same day ! My installation date is not till Dec 3rd required one hole to complete? Or have I got it all wrong,  but two wires seem to indicate it's all but done ?

 

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This message was authored by: TimmyBGood

Re: Operreach confusion

Posted by a Superuser, not a Sky employee. Find out more

@Ian2240 wrote:

 

So why could not a hole though the wall to interior Openreach box on the same day

 


Typically ladder & pole teams are not also trained and equipped for fusion-splicing optical fibre.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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