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Discussion topic: Broadband connection issues

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Avatar for Hassan99
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This message was authored by: Hassan99

Message posted on ‎13 Nov 2024 09:32 AM

Broadband connection issues

My Internet keeps going off. The Internet and the voice light on the router at random points just change to orange. It's been going on for about 2 weeks and today (13/11/24) it just keeps dropping. It does nit stay connected.
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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎13 Nov 2024 09:37 AM

Re: Broadband connection issues

Posted by a Superuser, not a Sky employee. Find out more

@Hassan99 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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