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This discussion topic has been answered Discussion topic: Open reach are coming Monday. My router hasn’t been dispatched yet.

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Message posted on ‎28 Mar 2024 08:13 AM

Open reach are coming Monday. My router hasn’t been dispatched yet.

my router hasn't been dispatched yet. Today is Thursday, Friday and Monday or bank holidays and open reach are coming Tuesday. Who do I contact to make sure it is sent please. 

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Message posted on ‎30 Mar 2024 12:18 PM

Re: Open reach are coming Monday. My router hasn’t been dispatched yet.

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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Message posted on ‎28 Mar 2024 11:25 AM

Re: Open reach are coming Monday. My router hasn’t been dispatched yet.

Posted by a Superuser, not a Sky employee. Find out more

@CMR12 

I've flagged your post to Sky, look out for a message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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Message posted on ‎28 Mar 2024 11:32 AM

Re: Open reach are coming Monday. My router hasn’t been dispatched yet.

Thanks for escalating this. We’ve sent @CMR12  an invite to chat.

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Message posted on ‎30 Mar 2024 12:18 PM

Re: Open reach are coming Monday. My router hasn’t been dispatched yet.

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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This message was authored by: CMR12

Message posted on ‎30 Mar 2024 04:48 PM

Re: Open reach are coming Monday. My router hasn’t been dispatched yet.

Hi thanks everyone, it should be delivered Tuesday. I forgot it was a bank holiday on Monday. Open reach are coming Tuesday. 

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