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Discussion topic: Broadband outage

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This message was authored by: Badwolf1

Broadband outage

no connection to internet.   I call sky and get stuck in a robot voiced loop. Then sends me a link to help troubleshoot problem.    As I said I have no connection to internet so therefore cannot open link!  What do I do now? 

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This message was authored by: peter-marlow+1966

Re: Broadband outage

Posted by a Superuser, not a Sky employee. Find out more

Ring again, when they  say they sent  you  a  link , would  you  like  to  use  it  say  no , you will then go through  your  account  information, and get to talk  to  an advisor 

P c marlow
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