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This message was authored by: johnpgreenan1

Open Reach Fibre Install Wire Straight Into Wall?

Is this correct, straight into the wall and plugged up with silicone? He also took a chunk of harling off despite me telling him to be careful before drilling - he popped stone chips on top of silicone to hide it. I mean its not dreadful, I just want to know if he should have put a grey box on the wall where the wire enters or if its standard for them to just put cable straight into the wall?

 

My neighbour looked like they have a grey box protecting the wire where it goes into the wall.

 

20240903_132124 (1).jpg

 

Thanks


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This message was authored by: TimmyBGood Answer

Re: Open Reach Fibre Install Wire Straight Into Wall?

Posted by a Superuser, not a Sky employee. Find out more

@jamesn123 

 

We've got one of those externally too.  Maybe it depends on the installer, or perhaps the procedure has changed.  It snaps over the end of the plastic drill hole liner insert, but given how discolored it is after only a couple of years, I'm not convinced it's actually outdoor rated and UV-resistant.

 

1000002982.jpg

 

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This message was authored by: TimmyBGood

Re: Open Reach Fibre Install Wire Straight Into Wall?

Posted by a Superuser, not a Sky employee. Find out more

@johnpgreenan1 

 

The 'grey box' (Customer Service Point or CSP) is the one in your image, as evidenced by the laser light warning symbol embossed on it.  The incoming four core optical drop cable comes out of the duct under the angled grey cover, up under the box section and spools inside the CSP where one core is fusion spliced to that black pigtail, which they've run back down under the boxing before it comes back up the wall.

 

I would have expected a white circular entry point cover over the black cable where it enters the wall though.

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: jamesn123

Re: Open Reach Fibre Install Wire Straight Into Wall?

Posted by a Superuser, not a Sky employee. Find out more

AFAIK they dont put anything on the outer wall. On the inside you should have a small grey circular cover like the one in the picture below.

 

IMG_20131015_110246-e1381855579545-500x375.jpg

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Myself & Others offer our time to help others, please be respectful.
This message was authored by: TimmyBGood Answer

Re: Open Reach Fibre Install Wire Straight Into Wall?

Posted by a Superuser, not a Sky employee. Find out more

@jamesn123 

 

We've got one of those externally too.  Maybe it depends on the installer, or perhaps the procedure has changed.  It snaps over the end of the plastic drill hole liner insert, but given how discolored it is after only a couple of years, I'm not convinced it's actually outdoor rated and UV-resistant.

 

1000002982.jpg

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: jamesn123

Re: Open Reach Fibre Install Wire Straight Into Wall?

Posted by a Superuser, not a Sky employee. Find out more

@TimmyBGood 

On my install recently I didnt get one on the outside, only inside. 

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This message was authored by: johnpgreenan1

Re: Open Reach Fibre Install Wire Straight Into Wall?

Thanks all. I guess each installer does their own thing then..... I dont have one of those white caps inside or outside. Inside, after he marked the square of where I wanted the inside box he drilled right in the bottom left corner and squeezed the wire out, right at the corner. I guess it keeps it neat....hard to know exactly what the standard is.

20240903_164449~3.jpg

This message was authored by: TimmyBGood

Re: Open Reach Fibre Install Wire Straight Into Wall?

Posted by a Superuser, not a Sky employee. Find out more

@johnpgreenan1 

 

Hammering a metal staple over an optical cable is generally discouraged; )

 

@jamesn123 

 

I suspect some installers were capping both ends and then wondering why they were running out of stock....

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: jamesn123

Re: Open Reach Fibre Install Wire Straight Into Wall?

Posted by a Superuser, not a Sky employee. Find out more

@johnpgreenan1 @TimmyBGood 

The reason I have one inside is because my fibre wire runs about 1m along a skirting board before it meets the ONT. If an installer can mount the ONT right where the cable enters its probably neater to not bother with a cover on the inside.

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Myself & Others offer our time to help others, please be respectful.
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