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Discussion topic: ONT power supply

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RichieSaps
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ONT power supply

‎01 Feb 2025 08:26 AM

Just moved into a new rented property and ordered full fiber 150 which is being activated next week as fiber is already installed. I have checked the ONT box and there is no psu. Who should I speak to. It looks like a huawei 1 port modem, without a battery inside. Or should I just order a psu off of Amazon, althougth I'm nor sure which one.
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Chrisee
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Re: ONT power supply

‎01 Feb 2025 08:34 AM

Posted by a Superuser, not a Sky employee. Find out more

@RichieSaps why people take these PSUs is a mystery. You need to call Sky report the issue and Openreach will supply a replacement whether that can happen before activation is not certain. Dont try buying one online as if you damage the ONT your are likely to be billed.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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