This is a very odd issue and I'm stumped as to how to fix it. I moved to sky broadband on the 12th September from BT, the issue began immediately. I have 3 android phones in my household it effects all of them. I also have an ipad, which works perfectly.
The issues are the exact same on all 3 devices. Wifi is connected, the phones web browser works fine, tried chrome and firefox. Apps that want internet access either time out saying you aren't connected to the internet or take 1-3 minutes to load. They include BBC News, Audible, MySky, SkyGo. Twitter/X loads tweets fine, but any media takes 1-3mins. The MySky app takes 1-3mins to load but if you go into any sections that use an embedded browser they load quickly. If I disable wifi and use mobile data, the behaviour is normal. I also tried taking them to my sisters house, where she has BT, they worked fine there too. The same apps work on the ipad without any problems
I have 500mb full fibre on a Sky Hub 4.2.
I've tried the following:
Resetting the Hub to factory default, via the software page and via the reset button on the back of it.
Splitting the 2.4 and 5ghz wifi apart. Disabling the wifi's security entirely.
Disabling the Sky Broadband shield.
On the android phones, setting the privacy setting to use the devices MAC address instead of random, changing their DNS to dns.google.
To me it kinda looks like a firewall issue or something throttling Android specifically, but it's beyond my knowledge.
