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Discussion topic: OCTAPLUSUK IP'S GEO LOCATION

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This message was authored by: OCTAPLUSUK

Message posted on ‎20 Dec 2023 07:17 PM

Re: OCTAPLUSUK IP'S GEO LOCATION

@mae-3 @cookiemonsteruk 

 

Thank you for the continued support.

 

All IP ranges specially are registered with RIPE.

 

The IPv6 is allocated by RIPE.

 

Looking forward for @Sky @Chloe-W22 @Daniel-F  to resolve this at earliest. been almost 3 months we have been trying to get this resolved with sky support but no luck.

 

 

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This message was authored by: cookiemonsteruk

Message posted on ‎20 Dec 2023 07:28 PM

Re: OCTAPLUSUK IP'S GEO LOCATION

Posted by a Superuser, not a Sky employee. Find out more

@OCTAPLUSUK 

 

Myself and @mae-3 are referring to this entry

 

Screenshot_20231220_192504_Chrome.jpg

 

ie If the geolocation issues stem from this ip range then i'm not sure if sky can help but they'll give it a go 👍

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Message posted on ‎20 Dec 2023 07:35 PM

Re: OCTAPLUSUK IP'S GEO LOCATION

@cookiemonsteruk

 

Likely caused by a typographical error when entering the details with the registrar RIPE, which is the ISP's responsibility @OCTAPLUSUK! 😎

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This message was authored by: Chloe-W22

Message posted on ‎21 Dec 2023 12:02 PM

Re: OCTAPLUSUK IP'S GEO LOCATION

Posted by a Sky employee

Afternoon @OCTAPLUSUK,

 

We believe a configuration with our CDN partner should now have fixed an issue with downloads. Would you be able to confirm if your customers have seen a change? 👍

Chloe-W22

Sky Community Manager

 

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This message was authored by: OCTAPLUSUK

Message posted on ‎21 Dec 2023 06:39 PM

Re: OCTAPLUSUK IP'S GEO LOCATION

Thank you @Chloe-W22 

 

Could you please confirm all our IP's listed above have been added?

 

Thank you,

Gladstone

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