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Discussion topic: Nothing is working

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Avatar for Shug8
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This message was authored by: Shug8

Message posted on ‎27 Apr 2025 08:51 PM

Nothing is working

Really struggling with the WIFI. It either doesn't work or works intermittently. Can only have 1 device connected to it. Run all the checks and all say everything is fine. The box is lit up green but I'm pulling my hair out now. Think it might be time to leave Sky as this has got progressively worse over the last week.
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎28 Apr 2025 08:03 AM

Re: Nothing is working

Posted by a Superuser, not a Sky employee. Find out more

@Shug8 canyou post your Sky hub's connection stats as these will help forum members to able to advise you. See here for how to find tgecscreen we need Sky Hub statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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