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Discussion topic: No tv channels saying problem loading and we can’t connect and devices to the Wi-Fi

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This message was authored by Nat62 This message was authored by: Nat62

No tv channels saying problem loading and we can’t connect and devices to the Wi-Fi

No channels are loading when they are on it glitches and since iv had it we can't connect our iPhones to the Wi-Fi as it's not strong enough 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: No tv channels saying problem loading and we can’t connect and devices to the Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@Nat62 sounds like you need to improve the WiFi in your home either by paying Sky for an add-on like WiFi Max or buy your own kit. IHones default to switching to mobile date if thst is faster than WiFi turn off  the WiFi Assist option in the Mobile Data settings if you dont want them to do that - you have to scroll down to find it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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