Discussion topic: No internet
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Message posted on ‎22 Mar 2024 09:02 PM
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No internet
My internet has not been working since about 4:30 this evening. I have tried everything to fix it but think ir is an external issue. It is coming on but extremely slow. Can't watch my sky TV or do anything. I have super fast broadband.
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All Replies
Message posted on ‎22 Mar 2024 10:42 PM
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Re: No internet
@Gem22 If you broadband is on and is slow can you follow the link below to post your router stats please.
If you have found this solution helpful please tick this as the answer.
Message posted on ‎23 Mar 2024 06:40 AM
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Re: No internet
I have done all that about 50 times. It says there are no problems in the area.
Internet is on but there is no wifi. Tv is just a blank blue screen. It did come up with a message that there is a technical issue and theyre working hard to fix the problem. But this has been going on since 4:30pm yesterday.
Message posted on ‎23 Mar 2024 06:54 AM
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Re: No internet
WiFi is so slow it's practically non existent. The link will not even work for me.
Message posted on ‎23 Mar 2024 09:19 AM
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Re: No internet
@Gem22 Have you tried the link on mobile data to see if you can run the test?
If you have found this solution helpful please tick this as the answer.
Message posted on ‎23 Mar 2024 10:25 AM
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Re: No internet
It won't open on 5G, says it cannot open the page because I'm not connected to the internet.
I have spoke to sky and they've ran me through a bunch of trouble shooting. Which was mainly focusing on the tv when the tv is not the issue, the internet is and it is clearly a external issue. An engineer is coming on Monday which isn't particularly helpful.
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